For Accurint Customers:
If you are interested in learning more about Accurint or how to become a subscriber, please use our
online form or call 1.888.332.8244. Option 2
Hours: Monday through Friday 8:30am-5:30pm Eastern Time
Fax: 561.893.8090
Direct lines to the following work settings are available:
Insurance: 866.242.9973
Law Enforcement: 866.242.1440
For information about account IDs, passwords, IP maintenance, technical or usability support, please email Customer Support, call 866.277.8407. We are available 24 hours a day, 7 days of the week.
For Customers outside of the United States, please access our list of Toll Free Numbers.
Live Chat is also available Monday through Sunday from 10:00am-12:30pm and 2:00pm-4:00pm Eastern Time
For new batching product inquiries, complete the online form or call 1.866.277.8764.
For information about invoicing, billing contact updates, activity detail requests, please email Billing Support or call 866.528.0570. We are available Monday through Friday from 8am-5:30pm Eastern Time.
For information about past due, suspended and terminated accounts, credit card updates, please email Accounting Support or call 866.818.0183. We are available Monday through Friday from 8:30am -5:00pm Eastern Time.
Education and Training
Accurint Customers (excluding Legal Professionals)
Hours: Monday through Friday 8:30am-7:30pm Eastern Time
800.201.6411
customereducation@lexisnexis.com
Accurint for Legal Professionals
Hours: Monday through Friday 8am-6pm Eastern Time
1.800.227.9597, ext. 52151
CustomerSupport
LexisNexis® Risk Solutions associates are accessible 24/7 through a variety of convenient resources including a toll free number, email and live chat.
IndustryInsights
In support of our efforts to provide information that helps advance industry and society, LexisNexis Risk Solutions has created a resource for customers to access relevant trends, events and reports.
SecurityNotifications
Reduce your risks during online interactions, access best practice security tips to help you protect your account information.
News &Events
Learn more about LexisNexis Risk Solutions, visit our news and events page to access articles, press releases and list of events in which we’ll be attending.
Always start login from Find out why more than 400,000 public and private organizations of all sizes rely on powerful, industry leading Accurint® solutions to support their business goals. Read more by selecting your industry of interest.
• Collections
• Government
• Health Care
• Insurance
• Law Enforcement
• Legal
The Accurint® services are not provided by “consumer reporting agencies,” as that term is defined in the Fair Credit Reporting Act (15 U.S.C. § 1681, et seq.) (“FCRA”) and do not constitute “consumer reports,” as that term is defined in the FCRA. Accordingly, the Accurint service may not be used in whole or in part as a factor in determining eligibility for credit, insurance, employment or for other eligibility determination purposes that would qualify the service as a consumer report under the FCRA.
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